Health Tech Product Leader

Jennifer
H. Kim

I build the products that clinicians reach for in their most critical moments — from early cancer detection platforms to the communication tools that connect care teams at the bedside.

Jennifer H. Kim
JK
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Building tech that
puts patients first

I've spent the last decade-plus building products at the intersection of technology and patient care. The kind of software that clinicians rely on at 2 AM, that surfaces cancer signals before symptoms appear, and that quietly transforms how healthcare systems talk to each other.

My path started in New York City, where I spent six years at Memorial Sloan Kettering Cancer Center — a place that shaped how I think about product. When your users are oncologists and your stakeholders are patients, you learn fast that every interaction matters. I digitized clinical diagnostic tools, launched mobile communication platforms for thousands of devices, and even ran a clinical trial exploring VR for wound care. I also founded MSK's first Virtual Food Drive, because the best products serve the whole person.

Then I headed to San Francisco to join GRAIL, a company pioneering multi-cancer early detection through genomics. I led EHR integration and interoperability — building the platform that connects ordering physicians directly to breakthrough diagnostic technology. I grew the engineering team from 2 to 10, launched integrations across 7 health systems, and shipped products that supported over 100,000 tests.

Now in Chicago, I advise early-stage health tech companies on product strategy, bringing together FDA-regulated product experience, deep clinical empathy, and the kind of pragmatism you develop after years of building in complex, high-stakes environments.

2015 — 2021 New York Memorial Sloan Kettering
2021 — 2025 San Francisco GRAIL
2025 — Present Chicago Advising & Building

Where I've built

Stealth Startup Chicago, IL
Product Advisor
Mar 2025 — Present
  • Advising on product strategy and go-to-market for an early-stage health technology company, applying a decade of experience shipping FDA-regulated software products.
GRAIL San Francisco Bay Area
Strategic Integrations & Real World Data Lead PM
Jan 2023 — Mar 2025
  • Led EHR integration platform enabling physicians to order multi-cancer early detection tests directly from their EHR systems, standardizing HL7 and FHIR connectivity across health systems
  • Built the financial business case that grew engineering from 2 FTEs to 10 FTEs within one year
  • Launched integrations across 4 EHR systems, 7 health system organizations, and 2,000+ ordering clinicians
Senior Product Manager, EHR Integrations
Mar 2022 — Dec 2022
  • Created GRAIL's EHR Integration Plug-in Program from scratch — developing the roadmap, recruiting launch partners, and directing development with local and offshore teams
  • Instituted API program supporting Virtual Care, Medical Billing, and Specimen Tracking integrations with clients from telehealth startups to major health systems
Senior Product Manager, Commercial Platform
May 2021 — Feb 2022
  • Owned the flagship commercial product suite — Provider Portal, Patient Telemedicine, and Electronic Order Integration — which generated over 100,000 tests
  • Analyzed customer journeys across patient, provider, and enterprise channels, producing 300+ actionable insights that secured funding for two new products
Memorial Sloan Kettering Cancer Center New York, NY
Senior Analyst, Health Informatics Innovation
May 2018 — Apr 2021
  • Launched a completely revamped clinical communication platform supporting 10,000+ mobile devices across iPhone and Android, integrating real-time location, call-center, and on-call scheduling systems
  • Increased clinical texting retention by 248% company-wide by making the business case for hospital-owned cellphones, reducing average patient discharge time by 25 minutes
  • Operated a clinical trial exploring Virtual Reality for wound care treatment, contributing to oncology research innovation
Analyst, Clinical Documentation System
Jul 2015 — May 2018
  • Digitized clinical diagnostic tools across 57 services, enabling clinicians to remotely assess genetic cancer risk — a first-of-its-kind digital product at MSK
  • Primary support contact for 1,000+ clinical users across all clinical-decision support projects
Program Lead, MSK BLAM Food Drive
Feb 2015 — Feb 2017
  • Inaugural Program Lead of MSK's Virtual Food Drive in partnership with the Department of Epidemiology & Biostatistics and the Division of Immigrant Health & Cancer Disparities
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Years in health tech
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Tests ordered through products built
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Clinical devices supported
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Increase in clinical communication adoption

Building with purpose

I'm drawn to problems where technology can meaningfully improve how care is delivered. These are the themes that run through everything I build.

Patient-Centered Design

The "moment of truth" in healthcare happens at the bedside. Every product decision I make starts with the clinician standing in front of a patient. If it doesn't serve that moment, it doesn't ship.

Health Data Interoperability

I've spent years making EHR systems actually talk to each other — HL7, FHIR, and the messy, human reality in between. Better data flow means better care.

Cancer Care & Early Detection

From pioneering multi-cancer early detection platforms at GRAIL to building clinical communication tools at Memorial Sloan Kettering, the fight against cancer is the thread that connects my career.

Community & Health Equity

I founded MSK's first Virtual Food Drive alongside the Division of Immigrant Health & Cancer Disparities. Technology should expand access to care, not just optimize it for those who already have it.

Background

Columbia University

EMSci. Technology Management

2022

Rutgers University

BA Psychology, Minor in Biology

2012

Published Research

Patient-Centered Care Team Communication and Coordination Tools in a Pediatric Ambulatory Cancer Care Center

Poster Presentation — American Medical Informatics Association (AMIA), Washington, DC, November 2019